Maison Carta (“we”, “us”) creates illustrated gifts and paper goods sold online.
This policy explains what personal information we handle when you visit
maison-carta.com, buy from our shop, or
engage with us on social platforms — and the choices you have.
Information we collect
Order information. Our products are sold and fulfilled through
third-party platforms (Etsy) and a print provider (Printify). When you place an
order, those platforms collect the details needed to fulfill it — your name,
shipping address, email, and order contents. Payment is processed by those
platforms; we never receive or store your full payment-card details.
Website usage. Our site is a simple brand page. It does not
require an account and does not run advertising trackers. Our host may log
standard, aggregated request data (such as page views and approximate region)
to keep the site secure and reliable.
Social & analytics. When you interact with our content on
platforms like Pinterest, we may view aggregated, non-identifying engagement
statistics (e.g. impressions and saves) those platforms provide. We do not
receive your individual profile data.
Messages. If you contact us, we keep your message and contact
details to respond.
How we use it
To fulfill and deliver your orders and provide customer service.
To respond to your questions and messages.
To understand, in aggregate, which designs resonate so we can improve our range.
To keep our site and shop secure and to meet legal obligations.
We do not sell your personal information.
Services we rely on
We use trusted third parties to run our business. Their handling of your data is
governed by their own privacy policies:
Our brand site does not set advertising or cross-site tracking cookies. Third-party
platforms you click through to (such as Etsy or Pinterest) set their own cookies under
their policies. You can control cookies through your browser settings.
Data retention & your rights
We keep information only as long as needed to fulfill orders, provide support, and
meet legal and accounting requirements. Depending on where you live, you may have the
right to access, correct, or delete your personal information, or to object to certain
processing. To make a request, email us using the address below. Note that order
records held by Etsy or Printify are also subject to their respective policies.
Children
Our shop is intended for adults. We do not knowingly collect personal information from
children under 16.
Changes to this policy
We may update this policy from time to time. The “Effective” date above reflects the
most recent revision.